Privacy Policy

Version in force on 29/12/2024

SIGNIFICTIC SAS, located at 3 Avenue Antoine Pinay, Parc d'Activité des 4 Vents à Hem (59510) - RCS Lille Métropole 900 837 667, acting as data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, applicable since April 27, 2016, applicable since May 25, 2018, applicable since May 25, 2018, and of Law No. 78-17 of May 25, 2018, as amended, and of Law No. 78-17 of January 6, 1978 as amended, relating to information technology, files and freedoms (hereinafter, together, the “Regulation””), attaches great importance to the protection of personal data.

This policy (hereinafter the “Policy”) applies to all websites and services (hereinafter the “Services”) offered by SIGNITIC SAS (also referred to as “We”). Any product or service offered by SIGNITIC SAS may be supplemented by specific mentions.

Through this Policy, We wish to inform the users of our Services (also referred to as “You”) of the means used and the purposes pursued in the context of the collection of any information that directly or indirectly identifies a natural person (hereinafter “Personal Data (s)”), in accordance with the Regulations, in accordance with the Regulations, when We act as a data controller, i.e. when We determine the purposes and means of the treatment.

It is understood that processing refers to any operation (or set) relating to Personal Data, by any process and in particular the collection, recording, organization, storage, adaptation or modification, extraction, consultation, use, use, communication by transmission, distribution, or any other form of provision, by transmission, distribution or any other form of provision, by combining or interconnecting, as well as by locking, deleting or destroying (hereinafter “Processing”).

I. What Personal Data do we collect?

By using our Services, You may be required to transmit Personal Data to Us, directly or indirectly. The mandatory or optional nature of the Personal Data requested and the possible consequences of a failure to respond to you are specified at the time of collection.

As such, We collect Personal Data that You provide to Us, Personal Data that We obtain from third party sources, and Personal Data that We obtain through Your use of the Services.

Thus, the following Personal Data and other data may be collected and processed:

• Your Contact Information (name, first name, function, function, address, telephone number, email address);
• Transaction history, order history, payment IP address;
• Bank details (within the framework provided by law);
• Machine identifiers when using our software, connection IP address, activity log;
• Information collected via cookies;
• Data about the performance of our products and information about how You use them;
• Your exchanges with Us;
• Data collected as part of our affiliate program.

With respect to data collected from other sources, We may also obtain your contact details and other personal information from companies in the Group to which We belong and other third parties, including companies with whom we offer joint services and who guarantee that we obtained your data lawfully; and/or from publicly accessible sources and/or from data providers from whom we obtain data.

II. On what legal basis is your Personal Data collected?

We collect and process Your Personal Data within the framework of the following legal bases:

• The execution of our contractual relationships. The non-provision of these would result in an impossibility or difficulty in carrying out the services related to our products;
• The need to meet a legal obligation;
• Our legitimate interest in order to ensure the best possible quality of service;
• Your express consent to the Processing of your Personal Data. This consent can be withdrawn at any time and easily;

III. For what reasons is your Personal Data collected?

We are required to process your Personal Data for the following purposes:

• The management of our commercial relationship (creation of the customer account, orders, payments, etc.);
• Customer relationship monitoring such as conducting satisfaction surveys, managing complaints and assistance services;
• The evaluation and improvement of the quality of our products, services and websites including, in particular, the development of commercial statistics; the management of technical prospecting operations (which includes in particular technical operations such as standardization, enrichment and deduplication);
• Carrying out solicitation operations;
• Sending newsletters, newsletters and promotional offers by email or text message, to keep You informed of news;
• Management of applications for recruitment purposes;
• The organization of competitions;
• Managing the exercise of your rights under the rules on the protection of Personal Data;
• The management of possible disputes;
• The execution and compliance with all of our contractual elements;
• Compliance with the legal obligations to which we are subject.

IV. Who are the recipients of your Personal Data?

Your Personal Data is processed by Us, but We may also share your Personal Data (i) with various appropriate departments of companies in the Group to which We belong (ii) and/or with external service providers, duly authorized. Our Group's services and our external subcontractors act on our instructions and within the strict limits of their missions (e.g. to process your payment or to establish invoicing). In this context, your Personal Data is neither sold nor rented to third parties.

When these service providers use servers outside the EU, We have taken care to conclude contracts with them on the protection of Personal Data and in particular the standard clauses of the European Commission to regulate the transfer of personal data.

In all cases, We ensure that the persons authorized to process your Personal Data (personnel, partners, subcontractors, etc.) undertake to respect the confidentiality of Personal Data or are subject to an appropriate legal obligation of confidentiality. Thus, we ensure in particular that our employees who can access your Personal Data as part of their missions are aware of the protection of Personal Data.

V. How is your Personal Data secured?

We inform You to take, taking into account the state of the art, appropriate technical and organizational measures to preserve the security, integrity and confidentiality of your Personal Data and in particular, to prevent them from being deformed, damaged or from being accessed by unauthorized third parties.

In addition, We undertake to maintain the confidentiality of Personal Data, not to disclose it, in any form whatsoever, except (i) for the purposes of the execution of the Services and the purposes of the Treatments; (ii) in application of a legal or regulatory provision; (iii) to respond to requests for communications from judicial and/or administrative authorities; (iv) to assert our rights or those of our partners and third parties (iv) with your prior agreement or at your request.

VI. How long is your Personal Data stored for?

We keep your Personal Data for the time necessary to fulfill the purposes for which it was collected. We also keep your Personal Data for the retention period provided for by legislation, particularly in civil and commercial matters.

For example, the Personal Data necessary for commercial prospecting, in particular name, first name, surname, postal address, email address, telephone numbers are kept for a period of three years from the end of the commercial relationship. If you are a prospect, your Personal Data is kept for a maximum of three years from the collection or the last active contact with You.

Likewise, for example, if You are a candidate for a recruitment, in the event of a negative outcome to your application and if You do not request the destruction of your file, your Personal Data is kept for a maximum of two years after the last contact. Only your formal agreement allows for longer storage.

VII. What are your rights to your Personal Data?

In accordance with the Regulations, You benefit from the following rights:

• A right to access your Personal Data;
• A right to rectify your Personal Data in the event that they are inaccurate;
• A right to have your Personal Data deleted in certain cases;
• A right to a limitation of the Processing of your Personal Data and the right to the portability of your Personal Data, within the limits set by the applicable regulations;
• The right to withdraw your consent at any time when the Processing is based on it;
• A right to object to the Processing of your Personal Data;
• The right to define instructions relating to the fate of your Personal Data after your death. In the absence of these, your heirs can exercise their right to your Personal Data.

You also have the right to file a complaint withsupervisory authority under the conditions of article 77 of the RGPD.

VIII. Cookies

A “cookie” or “tracker” (hereinafter the “Cookie (s)”) is a file of limited size, generally consisting of letters and numbers, created and stored in the memory of your browser, on the hard drive of your device (tablet, computer, mobile, etc.), when consulting a website or a mobile application. Cookies have an essential role and allow us to improve and personalize your browsing on our website and our application (hereinafter our “Services”).

Cookies therefore have multiple uses: they can be used to remember your customer ID on a merchant site, the current content of your shopping cart, an identifier that allows you to track your browsing for statistical or advertising purposes, allow authentication on your account, etc.

For more details please see our Cookies policy available on our site.

IX. Partnerships

As part of partnerships (e.g. Team For The Planet, etc.), SIGNITIC SAS offers Gmail users a specific service for adding a banner to promote the activities of the partner (s), directly into the email signature, whether personal or professional.

After Google authentication, permissions must be granted in order to allow access to email preferences and to automatically configure the signature.

SIGNITIC SAS does not use or record personal data through Google APIs (prospecting, communication, etc.). In addition, once the signature has been configured, the application can be uninstalled from the Google account concerned.

X. How do you contact us?

To exercise your rights, or contact us with any questions, you can contact us at the following email address: [email protected] or at the following address:

SIGNIFICTIC SAS

Legal department

3 Antoine Pinay Avenue,

4 Vents Activity Park

59510 Hem

XI. How can this Policy be changed?

We may need to modify this Policy in order to comply with legal, regulatory, jurisprudential, or technical developments.

We recommend that you review this policy regularly in order to be aware of any changes or updates made.